If you wish to inquire about visa requirements for visiting Japan, please click on the e-mail link below and provide the following information:
  • Name, address and telephone No.
  • Nationality
  • Purpose of visiting Japan in detail
  • Intended duration of stay in Japan
If you do not provide the complete information as listed above, we might be unable to process your inquiry. Please note that inquiries by e-mail will not be answered immediately.
Email to Consular Section:
If you need a reply urgently, please contact us by telephone 031 300 22 22.

Note: If your residence is in one of the following cantons, Geneva, Vaud, Valais, Ticino please contact the Consulat du Japon à Genève (022 716 99 00)

For general information about Visa:
JAPAN VISA INFORMATION HOTLINE(24 hours/7 days a week, English only) 0800 834 775
*This hotline is designated for visa applicants residing in Switzerland.
*If you are calling from Switzerland, you could be charged a domestic call fee for your call.
*This Hotline will only provide general information regarding Japanese visas.
*This Hotline will not connect you to the Embassy's Visa Section. If you need to contact the Embassy in regards to a pending visa application, please contact the Embassy  directly at 031 300 22 22 during office hours.